Support

Email [email protected] — it's read and answered personally by the founder, usually the same day.

What helps us help you fast

Your store's .myshopify.com domain.
What you were doing, what you expected, what happened instead.
A screenshot if something looks wrong on screen.

Never include passwords or full certificate files in email — if we need to look at an application together, we'll do it inside the app.

Before you email

Setup and how-to questions: the guides cover the whole apply → vet → approve flow, native options included.
Billing: plans and the founding offer are explained in plain language on the pricing page; all billing runs through Shopify.
Privacy and data handling: the privacy policy.